In 2019, we set a goal to have 60% of the total square footage of leased or owned facilities actively occupied by American Express be green building certified by 2025. Since the beginning of 2019, we have spent more than $150 million on the development of facilities that have received green building certifications. MOVING TO NET-ZERO We support the shift toward a low-carbon economy, in line with the science-based recommendations of the Intergovernmental Panel on Climate Change. In 2021, we maintained CarbonNeutral® certification across our global operations, including offices, field sites, and data centers, in accordance with the CarbonNeutral Protocol, a leading third-party framework, and our operations remained powered by 100% renewable electricity. 6 Following on these steps, we have committed to net-zero emissions by 2035 in alignment with the Science-Based Targets initiative (SBTi). 7 We made this commitment based on the SBTi’s most ambitious level of climate action, to limit global warming to 1.5 degrees Celsius above pre-industrial levels. In signing on to the Business Ambition for 1.5°C and the UN Race to Zero Campaign, American Express is among a growing roster of more than 1,400 companies setting targets to the 1.5°C goal. Since our operations are already carbon neutral, we will focus on our supply chain and work with our vendors, encouraging them to establish their own science-based emissions reduction targets and track, reduce, and eventually neutralize their operational greenhouse gas (GHG) emissions. 2025 operational environmental goals In 2019, we set operational environmental goals for 2025 that cover energy and water use, waste generation, green building certifications, the phaseout of single-use plastics, and responsible paper sourcing; in 2021, we made progress on these goals. However, our reductions in energy, waste, and water were also greatly impacted by office closures due to the pandemic and we expect usage to increase as colleagues return to the office. While progress toward our operational environmental goals will not be linear, we expect to continue to make important advances to meet them over the next few years. 6. Operations include all our managed facilities, field sites, and data centers. Managed facilities are individual properties operationally managed by our global real estate team and housing critical business functions. Field sites are individual properties that are not operationally managed by our global real estate team but directly by our business units. They are typically smaller sites, less than 30,000 square feet (including airport lounges, foreign exchange kiosks, and sales offices), that are owned or leased by American Express. The company’s goal to remain carbon neutral covers Scope 1 (direct emissions from sources owned or controlled by American Express), Scope 2 (indirect location-based and market-based emissions), Scope 3 emissions (Category 5 waste generated in operations and Category 6 business travel) through renewable energy credits, carbon offsets, and reduced GHG emissions. 7. American Express is following the methodology of the SBTi for our commitment to net-zero by 2035, which covers all Scope 1 and 2 emissions and a minimum of two-thirds of total Scope 3 emissions in conformance with the GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard. $150M+ INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 43