Promoting a circular economy and expanding recycled plastic cards To reduce the company’s consumption of virgin plastic, in 2019, we launched the first American Express Card manufactured primarily from reclaimed plastic collected from beaches and coastal communities. Since then, we have set a goal for the vast majority of plastic cards issued by American Express be made from at least 70% recycled or reclaimed plastic by the end of 2024. By achieving this goal, we can help avoid nearly 160,000 pounds of virgin plastic from being used annually. To support this goal, we have already begun expanding our offerings to integrate recycled plastic into our card materials. In summer 2021, we launched our first card made from recycled PVC in Canada. In 2022, we announced that France will become the first market to shift to recycled plastic for almost all of our plastic cards. Additionally, as an example of collaboration with our strategic partners to collectively support our sustainability goals, we partnered with Delta Air Lines on the Delta SkyMiles American Express Cards made from 70% reclaimed plastic that achieved CarbonNeutral® product certification. In 2019, we launched our Card Take Back Program that enables US Card Members to return both plastic and non-plastic cards by mail for recycling. Since the launch of the program, we’ve recycled more than 1.3 million cards, including cards returned by Card Members. 19. “Electronic” includes payments received via phone, online, Auto Pay, third-party remits and wire transfers 20. Includes Global Consumer, Global Small Business and US Corporate Card Members More than 1.3 million cards recycled since 2019, including cards returned by Card Members through our Card Take Back Program in the US 1.3M+ Increasing paperless payments and statements In 2021, 95% of Card Member payments were electronic 19 and 66% of statements were paperless, 20 up from 94% and 61%, respectively, in 2020. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 51