Advance Climate Solutions We are focused on advancing solutions that address the climate crisis by minimizing our carbon footprint and helping our customers and communities do the same. Last year marked an important step forward for us, as we committed to net-zero emissions by 2035, in alignment with the Science Based Target initiative (SBTi), building on our CarbonNeutral® operations powered by 100% renewable electricity since 2018. To reduce our environmental impact across our global real estate portfolio, we have spent more than $150 million since 2019 on the development of facilities that have received green building certification. In addition to these investments, we have a goal to provide at least $10 million toward philanthropic efforts for climate action as part of our new community giving category: Backing Low-Carbon Communities. We have already pledged over $3 million in grants to support climate and nature-based solutions. Last November, at the UN Climate Change Conference of the Parties (COP26), we joined the World Economic Forum’s Clean Skies for Tomorrow Coalition and Global Future Council on Sustainable Tourism to help promote sustainable travel practices. In addition, during Earth Month 2022, we announced several new low-carbon solutions in line with our 2022 goal. These included new digital tools to help corporate clients better understand and manage their carbon footprint, such as a Carbon Footprint Dashboard and a Carbon Offset Referral Suite. We also announced a goal of having the vast majority of plastic cards issued by American Express made of at least 70% recycled or reclaimed plastic by the end of 2024. We have already begun expanding our offerings to integrate recycled plastic into our cards worldwide, starting with Canada and France. Build Financial Confidence Rooted in our company’s purpose is helping people achieve their aspirations, not only through our differentiated products and services, but also through our investments to strengthen the financial well-being, security, and resilience of our communities. As a longstanding champion of small businesses, we continue to support business owners globally as they navigate new challenges from inflation, supply chain disruptions, and labor shortages, in addition to the ongoing impacts from the pandemic. Our Shop Small campaign is foundational to these efforts. Since 2020, we spent more than $300 million toward campaign initiatives to help jumpstart spending at small businesses. In November 2021, we held our 12th annual Small Business Saturday event, which reached an all-time high of $23.3 billion in estimated consumer spending at small businesses in the US. 1 Consumers reported spending an estimated £598 million at small businesses in the UK on Small Business Saturday held on December 4, 2021, 2 and both campaigns contributed toward our goal to drive $100 billion in consumer spending at small businesses through 2025. We also launched a new community giving category for building financial confidence, “Backing Small,” which supports small businesses by bringing together all our grant programs focused on supporting small business. We have already pledged $17 million to support Backing Small programs, including Inclusive Backing, in partnership with Main Street America, focused on underrepresented and economically vulnerable business-owners, and the second year of our Backing Historic Small Restaurants program across the US in 2022. Our new Backing International Small Restaurants program with the International Downtown Association is expanding our support beyond the US by helping culturally significant, independent restaurants operated by underserved populations and those in economic need in five major cities: London, Mexico City, Sydney, Tokyo, and Toronto. We also deepened our focus on financial literacy, training, and mentoring programs for individuals and business owners through our community giving. Building on our longstanding partnership with Junior Achievement, we plan to offer bespoke financial literacy education and programs to more than 5,000 students in 11 countries, focusing on underrepresented and underserved communities, through JA Worldwide. 1. The American Express 2021 Small Business Saturday Consumer Insights Survey was conducted by Teneo on behalf of American Express and the National Federation of Independent Business (NFIB). The study is a nationally representative sample of 2,426 U.S. adults 18 years of age or older. The sample was collected using an email invitation and an online survey. The study gathered self-reported data and does not reflect actual receipts or sales. It was conducted anonymously on November 28, 2021. The survey has an overall margin of error of +/- 2.0%, at the 95% level of confidence. Projections are based on the current U.S. Census estimates of the U.S. adult population, age 18 years and over. 2. Estimated spend based on data collected from 4000 UK adults polled by Opinium between 5pm on Saturday 4 December 2021 and 10pm on Sunday 5 December 2021. The £598 million figure for national spending calculated using ONS estimation of the UK adult population based on self-reported shopper estimates of spend and does not reflect actual receipts or sales. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 6