RESPONSIBLE SOURCING THROUGHOUT THE GLOBAL SUPPLY CHAIN We seek to provide the world’s best customer experience including by relying on services provided by thousands of suppliers worldwide. We manage these vendors through our Global Supply Management team, with a focus on meeting regulatory requirements, managing risk across our global relationships, and enhancing product and service offerings. In selecting and managing suppliers, we use appropriate due diligence and contracting requirements depending on the relationship. Whenever possible, our Global Supply Management team seeks to work with suppliers from its Approved Supplier List, which consists of businesses that have successfully completed our risk assessment process. This process covers screening suppliers that trigger key risks including human rights, anti-corruption, data protection, and privacy protection. As part of our DE&I Action Plan, we have a goal to double our annual spend with underrepresented-owned suppliers in the US from a 2019 baseline to $750 million by the end of 2024. This includes increasing spend with Black-owned suppliers to at least $100 million annually. Learn more in Raising the Bar for Supply Chain Diversity. Our Reconciliation Action Plan in Australia is another example of our focus on responsible procurement. This action plan not only reflects, celebrates, and supports the role that Aboriginal and Torres Strait Islander peoples play in the country, it also communicates our desire to work with suppliers who share the same values related to supplier diversity, ethical sourcing, operating responsibly (including environmental sustainability), human rights, gender equality, and ending modern slavery. We guard against incidents of modern slavery and human trafficking within our business and supply chain by working with suppliers who share our values. See our Human Rights Statement, UK Modern Slavery Act Transparency Statement, and Australia Modern Slavery Statement in Key Policies in Supporting Data. “ Delivering products and services in a fair and transparent manner is critical to the best-in- class customer service that we provide.” – AMERICAN EXPRESS HUMAN RIGHTS STATEMENT INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 86 86