PRIORITIZING COLLEAGUES’ HEALTH, SAFETY, AND WELL-BEING Through our award-winning health and mental well-being program, Healthy Living and Healthy Minds, we provide holistic benefits and maintain company policies that promote wellness. Caring for Our Caregiver Colleagues Since the pandemic began, many of our colleagues took greater roles in caregiving for children, parents, and other loved ones. We have helped them manage work and life through programs like Amex Flex and a growing suite of resources, including access to BumoBrain Virtual Learning and Bright Horizons World at Home to help keep children engaged and learning, discounted access to tutoring, remote sessions on caregiving, and more. SUPPORTING COLLEAGUE CONNECTIONS WITH OUR COMMUNITIES Even during the COVID-19 pandemic, we kept our colleagues connected to volunteer opportunities that benefited both their mental health and communities worldwide. Our Serve2Gether Consulting Marathon, for example, supported 14 nonprofit organizations, engaging over 80 colleagues who donated 830 volunteer hours. “ As the Executive Sponsor of Families@Amex colleague network, and as a devoted son to two parents in their 90s, I know firsthand what a labor of love caregiving can be. While there are a range of emotions that come with caring for aging parents, I consider it the greatest gift to be able to support and care for the people who have given the world to me and my family and provided guidance and support. So many colleagues play critical roles in the day-to-day lives of their loved ones. I’d encourage all caregivers to lean into the backing, benefits, and community we have at Amex—it’s here for you in good and challenging times.” – DAVID KASIARZ, EXECUTIVE VICE PRESIDENT, COLLEAGUE TOTAL REWARDS AND WELL-BEING INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 87 87