SUPPORTING OUR COLLEAGUES, CUSTOMERS, AND COMMUNITIES At American Express, we work to create an inclusive culture in the workplace, where our colleagues feel welcome and supported to reach their full potential; the marketplace, where businesses and consumers have equal economic opportunities; and society, where equality is supported and diversity is celebrated. We bring our DE&I vision to life by embedding diversity, equity, and inclusion in our company culture and operations, executing on the priorities and goals we set for ourselves, and holding our company and leaders accountable for progress on and achievement of those goals. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 23