OUR ESG GOVERNANCE AND OPERATING RESPONSIBLY AMERICAN EXPRESS HAS PROSPERED FOR MORE THAN 170 YEARS BY EMBRACING INNOVATION WHILE REMAINING TRUE TO CORE GUIDING VALUES. WE MAINTAIN POLICIES, PROCEDURES, AND LEADERSHIP OVERSIGHT THAT WE BELIEVE LEADS TO SOUND GOVERNANCE, ETHICAL BUSINESS PRACTICES, ROBUST RISK MANAGEMENT, AND COMPLIANCE WITH REGULATORY REQUIREMENTS. WE UNDERSTAND THAT GOOD GOVERNANCE MAKES OUR BUSINESS STRONGER AND WE INVEST RESOURCES TO MAINTAIN HIGH STANDARDS OF CONDUCT. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 77 77