$11M+ Provided more than $11 million in philanthropic support for COVID-19 relief efforts since the start of the pandemic pledged to Backing Small grant programs to support thousands of small businesses $17M $23.3B in reported spending by US consumers on Small Business Saturday in 2021 3 4.5M enrolled users of MyCredit Guide, a free service that gives consumers access to their credit scores, along with tools and information to help them take charge of their credit, as of May 2022 3. The American Express 2021 Small Business Saturday Consumer Insights Survey was conducted by Teneo on behalf of American Express and the National Federation of Independent Business (NFIB). The study is a nationally representative sample of 2,426 US adults 18 years of age or older. The sample was collected using an email invitation and an online survey. The study gathered self-reported data and does not reflect actual receipts or sales. It was conducted anonymously on November 28, 2021. The survey has an overall margin of error of +/- 2.0%, at the 95% level of confidence. Projections are based on the current US Census estimates of the US adult population, age 18 years and over. 2. The Nilson Report, February 2022. 15 YEARS Maintained the lowest US fraud rates among major credit card networks for 15 consecutive years 2 $265M in community development loans and investments through the American Express Center for Community Development in 2021 Progress and Highlights INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 58
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