Code GRI Disclosure Reference/Location GRI 403: Occupational Health and Safety (2016) 403-1 Occupational health and safety management system 2021–2022 ESG Report: Prioritizing Colleagues’ Health, Safety, and Well-being on page 87, American Express Colleague Benefits Website 403-4 Worker participation, consultation, and communication on occupational health and safety 2021–2022 ESG Report: Prioritizing Colleagues’ Health, Safety, and Well-being on page 87, American Express Colleague Benefits Website 403-6 Promotion of worker health 2021–2022 ESG Report: Prioritizing Colleagues’ Health, Safety, and Well-being on page 87, American Express Colleague Benefits Website GRI 404: Training and Education (2016) 404-1 Average hours of training per year per employee 12.9 hours of mandatory training on average per colleague. Learn more about colleague training and professional development in 2021– 2022 ESG Report: Promoting Diversity, Equity, and Inclusion: Backing Our Colleagues on pages 24-31 404-2 Programs for upgrading employee skills and transition assistance programs 2021–2022 ESG Report: Building Financial Confidence: Backing Our Colleagues on pages 60-61, About Team Amex Website 404-3 Percentage of employees receiving regular performance and career development reviews 2021–2022 ESG Report: Building Financial Confidence: Backing Our Colleagues on pages 60-61, 2022 Proxy Statement on page 40 GRI 405: Diversity and Equal Opportunity (2016) 405-1 Diversity of governance bodies and employees 2021–2022 ESG Report: Our Corporate Governance Framework on page 78, A Focus on Our Global Workforce Diversity on page 25 405-2 Ratio of basic salary and remuneration of women to men 2021–2022 ESG Report: Promoting Diversity, Equity, and Inclusion: Maintaining 100% pay equity on page 26 GRI 413: Local Communities (2016) 413-1 Operations with local community engagement, impact assessments, and development programs 2021–2022 ESG Report: • Promoting Diversity, Equity & Inclusion: Backing Our Communities on pages 35-37 • Advancing Climate Solutions: Backing Our Communities on pages 53-55 • Building Financial Confidence: Backing Our Communities on pages 69-75 INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 119