BNY MELLON ENTERPRISE ESG 28 CULTURE AND PURPOSE EXPANDING OPPORTUNITIES FOR GROWTH BNY Mellon provides a wealth of development opportunities to help people advance their careers and progress within our organization. We believe the strength of our offerings contributes to the fact that 33% of open positions were filled by internal candidates in 2021. However, in recognition of the need to stay current with changing workplace dynamics and worker expectations, we made several additions and changes during 2021. BNY Mellon encourages employees to continue their education by reimbursing certain expenses related to educational courses through a tuition assistance program. In addition to tuition reimbursement discounts and school savings, the program also includes access to education coaches who can provide expert academic and college financing advice and help with choosing the best path for furthering education. At the enterprise level, our new DEI Academy is developing leadership acumen and building critical skills to drive purpose-driven growth and a values- based culture. More than 99% of employees completed the foundational unconscious bias course, and we have added modules on Inclusive Leadership, Inclusive Hiring and Inclusive Performance Management. Our increasingly inclusive culture arises not only from formal training but also the efforts of our leaders as they seek to model behaviors that create a sense of belonging and psychological safety. We introduced training to equip managers and senior leaders with the skills to create an effective work environment that aligns with current workforce needs and the direction of our future of work. In response to our employees returning to the office, we proactively prepared our managers to meet the needs of their employees. We provided a comprehensive toolkit, including frameworks for team working arrangements and exceptions, and a discussion guide, talking points and FAQs to guide the dialogue. We provided training on our Purpose-Driven Growth Agenda, which connects the company’s purpose and vision to build a culture that is both high performing and human centered. Targeted training was delivered to all senior leaders to equip them to hold culture activation sessions that engage teams to discuss how the new values can be applied and integrated into daily performance. SPOTLIGHT ESG-Aware Employees We introduced an ESG Certification program to help all employees build and advance their knowledge of the management and integration of ESG factors into business operations and the investment process. In addition to an introductory video, the three ESG-focused modules cover ESG fundamentals, client solutions and the regulatory landscape. This new offering supports our ESG objectives by enhancing our ability to deliver a powerful and differentiated client experience. ADOPTING A DIGITAL FOCUS To evolve our training delivery, we accelerated our approach to blended learning through the expansion and availability of online learning. For example, we introduced a technology workforce development platform to offer easy access to technical and digital training to a wider audience. We increased our investment in developing employees’ technical and digital capabilities by introducing multiple new learning and development opportunities, including the following: Technology Role-Based Learning Pathways. We provide 56 role-targeted learning pathways to help employees advance skills in their current role or begin to cross-train for future roles. Global Payments, Treasury, Issuer Services and Markets Learning Hub. This new online portal provides directed learning recommendations based on identified skill development for select individual contributors, people managers and directors in our Operations business. The hub provides exciting and innovative learning content, sourced from external vendors, where employees can aim to develop the skills and behaviors required for their current and future roles. Tour de Learning. This innovative seven-week gamified learning event delivers technology and digital learning to our Global Operations and Technology organization.