218 Infrastructure Assessment Our Key Resources are diffi cult for competitors to replicate 54321 12345 Our Key Resources are easily replicated Resource needs are predictable 54321 12345 Resource needs are unpredictable We deploy Key Resources in the right amount at the right time 54321 12345 We have trouble deploying the right resources at the right time We effi ciently execute Key Activities 54321 12345 Key Activity execution is ineffi cient Our Key Activities are diffi cult to copy 54321 12345 Our Key Activities are easily copied Execution quality is high 54321 12345 Execution quality is low Balance of in-house versus outsourced execution is ideal 54321 12345 We execute too many or too few activities ourselves We are focused and work with partners when necessary 54321 12345 We are unfocused and fail to work suffi ciently with partners We enjoy good working relationships with Key Partners 54321 12345 Working relationships with Key Partners are confl ict-ridden certainty of evaluation 1-10 importance to my b.m. 1–10 bmgen_final.indd 218 6/15/10 5:44 PM