Key Challenges Travel is an integral part of doing business, fostering internal collaboration and strengthening client relationships. However, travel can also come with a high cost for the planet. Almost overnight, COVID-19 changed howcompanies balance travel, technology, and climate change impacts. At the onset, companies replaced in-person meetings and events with virtual ones, quickly reimagining how to best connect with customers and internal teams in a reality where travel nearly completely stopped. As we collectively begin the journey of returning to offices, we must decide what our new normal will look like. How will we stay connected in a rapidly-warming, post-pandemic world? How business is conducted continues to evolve as companies change their practices to reduce their climate impact. Figure 1: Sustainability Efforts Organizations are Making to Reduce their Environmental Impacts 1 % 20 decrease in business travel spending expected by 2023 from 2019levels. We must collectively find creative ways to reduce the emissions associated with travel and contribute to developing solutions that will connect people globally without such a significant GHG impact. 1 Deloitte Insights. Return to a world transformed, 2021. 2 | Salesforce.com/sustainability