Deutsche Bank Appendix Non-Financial Report 2022 Sustainability Accounting Standards Board (SASB) Index Sustainability Accounting Standards Board (SASB) Index The Non-Financial Report 2022 continues to review and expand on reporting metrics of the Sustainability Accounting Standards Board (SASB) Standards, thus acknowledging their growing importance among investors and businesses. Deutsche Bank continuously strive to improve its disclosure of quantitative metrics and will continue to evaluate potential metrics included in these standards that are not disclosed yet. The bank’s disclosures are based on the Sustainable Industry Classification System (SICS) industries within the Financials sector that are most closely aligned with the four business divisions: Asset Management and Custody Activities (AC), Commercial Bank (CB), Consumer Finance (CF) and Investment Banking and Brokerage (IB). All reported data is as of and for the year ended December 31, 2022, unless otherwise stated. SASB Standard and Disclosure Non-Financial Report and/or Link to Source Remarks/Omissions Customer Privacy FN-CF-220a.1 Number of account holders whose information is Data protection – Governance There is no regulatory requirement to report this used for secondary purposes. metric. However, Deutsche Bank only processes personal data for secondary purposes if there is a valid legal justification for this, e.g., if a client has given his consent. The purposes for processing client personal data are detailed in the respective privacy notices. FN-CF-220a.2 Total amount of monetary losses as a result of AR – Consolidated Financial Statements – Notes legal proceedings associated with customer to the consolidated balance sheet – 27 privacy. “Provisions” Data Security FN-CB-230a.1 (1) Number of data breaches, (2) percentage Data protection – No personal data breaches of Quantitative numbers not reported. FN-CF-230a.1 involving personally identifiable information (PII), material impact to individuals observed (3) number of account holders affected. Information security – Security measures – Layered security controls FN-CB-230a.2 Description of approach to identifying and AR – Combined Management Report – Risks and FN-CF-230a.3 addressing data security risk. Opportunities – Risks – Risk management policies, procedures and methods as well as operational risks AR – Combined Management Report – Risks and Opportunities – Risks –Technology, Data and Innovation Data protection – Governance Information security – Security measures FN-CF-230a.2 Card-related fraud losses from (1) card-not- AR – Combined Management Report – Risk present fraud and (2) card-present and other Report – Risk and capital performance – fraud. Operational risk exposure SASB Standard and Disclosure Non-Financial Report and/or Link to Source Remarks/Omissions Access and Affordability Financial Inclusion and Capacity Building FN-CB-240a.1 1) Number and (2) amount of loans outstanding Sustainable finance – Corporate Bank Deutsche Bank discloses information on small and qualified programs designed to promote small Sustainable finance – Private Bank – Private Bank medium sized businesses and community business and community development. Germany development but does not disclose the number Sustainable finance – Private Bank – International and total amount of loans. Private Bank FN-CB-240a.4 Number of participants in financial literacy Corporate social responsibility initiatives for unbanked, underbanked or Corporate social responsibility – Key topics and underserved customers. impact in 2022 SASB Standard and Disclosure Non-Financial Report and/or Link to Source Remarks/Omissions Selling Practices and Product Labelling Transparent Information and Fair Advice for Customers FN-AC-270a.2 Total amount of monetary losses as a result of AR – Consolidated Financial Statements – Notes legal proceedings associated with marketing and to the consolidated balance sheet – 27 communication of financial product-related “Provisions” information to new and returning customers. FN-AC-270a.3 Description of approach to informing customers Product responsibility about products and services. Product responsibility – Product suitability and appropriateness Product responsibility – Selling practices and marketing Selling Practices FN-CF-270a.4 (1) Number of complaints filed with the Consumer Client satisfaction – Complaint management Information on client complaints is disclosed, but Financial Protection Bureau (CFPB), (2) complaints filed with the CFPB are not displayed percentage with monetary or non-monetary relief, due to confidentiality constraints. (3) percentage disputed by consumer, (4) percentage that resulted in investigation by the CFPB. 148
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