2021 ESG Report Letter from Chief People Officer and Interim Chief Sustainability Officer I am proud to be able to share our ongoing work to strengthen our communities, empower our colleagues, and act as exceptional stewards of our environment in our 2021 ESG Report. Over the last year we have continued These pillars encompass the This ESG report, the appendix and to advance our purpose — bringing breadth of our enterprise and the other accompanying materials aim our heart to every moment of scope of our commitment to doing to succinctly tell the story of the your health — through our ESG our part to create a more equitable remarkable work carried out by our strategy. That strategy leverages and sustainable world. colleagues and partners to change our unmatched capabilities, size our world for the better in 2021. It and scale as well as our expansive In 2021, we undertook a also keeps us accountable to all the community presence. Through our comprehensive prioritization stakeholders who rely on us and broad reach and the expertise of assessment of the topics addressed enable us to set our sights so high. our trusted partners, our goal is to in our strategy to align our programs Thank you for joining us on this advance health equity to make a more effectively to key indicators incredible journey. positive impact on the health of the while monitoring emerging people and communities we serve, trends. This analysis considered Together we can make our colleagues and our planet. insights and feedback from healthier happen. internal and external stakeholders, Reintroduced this year as including company leaders, non- Sincerely, Healthy 2030, our roadmap governmental organizations (NGOs), will guide our work suppliers, investors, customers, throughout the decade. colleagues and other partners. It lays out our ambitious Under this updated alignment, we Laurie Havanec goals in four areas: Healthy are tracking our progress against Executive Vice President, People, Healthy Business, our bold goals. Chief People Officer, Healthy Community Interim Chief Sustainability Officer and Healthy Planet. 4