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2021 ESG Report Healthy Business In addition to the services available In 2021, we launched a new to improving health equity and through Resources for Living, we enterprise-wide learning reducing tobacco use, we have now offer access to Talkspace, an management system, always leveraged our size and scale online and mobile therapy resource, LearningHub, to inspire innovation and our expertise behind sound as an alternative to in-person through our culture of learning policies to help make people’s counseling. Colleagues and their and development. LearningHub lives better. Central to our public household members can text or offers our colleagues a personalized policy activity is our commitment video chat with a counselor, 24 experience based on their own to improving access to quality, hours a day, seven days a week. learning and development goals, affordable health care options, priorities, and areas of focus, as including lowering prescription drug Advancing colleague well as interactive engagement prices, expanding access to quality- careers tools that allow them to collaborate based care, and improving public No matter where they are in in real-time. health. Underscoring all of our their career, we want each public policy activity is our priority colleague to feel empowered in Advocating for better to address systemic racism and their development and see their health inequity and using our position to opportunity for growth. We know advocate for public policies that learning and advancement As a leading health solutions that address socioeconomic are essential across all roles, and company, we are committed status, education and access to our career development programs to helping tackle some of the health care. enable colleagues to focus on country’s most pressing public enrichment opportunities to achieve health challenges. From COVID-19 You can read more about our public their career goal. testing and vaccine distribution, policy objectives here. 4.3K+ managers reached through new DevelopU leadership program 21% increase in Leadership Essentials participation 120K+ pieces of self-paced and cohort-based learning content utilized by 25K+ colleagues 40

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