2021 ESG Report Healthy People Creating everyday savings CVS Pharmacy customers have countless opportunities to save on health and wellness products every day. In 2021, we added free prescription delivery within hours to our CarePass® membership program, which exceeded 5.6 million subscribers. Members may now also add everyday wellness essentials to their prescription delivery, like vitamins, digestive health aids, pain relief products, first aid supplies and more. We also made changes to our long-standing, popular and free ExtraCare® Pharmacy & Health rewards that gives members more flexibility in how they earn and spend rewards. Developed in response to customer feedback and a surge in digital engagement, this change comes with an upgraded and easy-to- navigate CVS Pharmacy app experience. ~75M 2% ExtraCare members • rewards are now available to ExtraCare members digitally, moments after every transaction 5.6M in the app or on CVS.com CarePass members • rewards will still print quarterly at the register for customers who continue to prefer paper 17
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