Our People and Culture Environmental Health Responsible Business Practices Performance Data Introduction Our People and Culture Environmental Health A Modern, High-Performing Health System Responsible Business Practices Performance Data Improving clinician wellness and reducing burnout Nearly half of U.S. physicians reported feeling burned out last year across all specialties. High rates of emotional exhaustion, depression and anxiety have been reported among health care workers after more than two years of responding to the COVID-19 pandemic. UnitedHealth Group is focused on improving the provider experience by supporting the mental well-being of clinicians. • Optum is w orking to reduce burnout and improve the provider experience by automating processes, investing in clinical platforms that remove administrative barriers, and simplifying workflows at the point of care. As a result, Optum clinicians experience a 12% lower burnout rate than national averages. • Thr ough a partnership with the American Nurses Foundation, the United Health Foundation has helped build a virtual support system to recognize nurses’ contributions to fighting the pandemic. Grant funding has also helped support mental health programming for more than 154,000 nurses. 48 2021 Sustainability Report