Case study: COVID-19 response During the COVID-19 pandemic, our employees worked safely to help keep vital energy and products flowing, including isopropyl alcohol, a key ingredient in many disinfectant products. 37 | Sustainability Report Highlights Helping our communities We complemented these efforts by helping our local communities. In the greater Houston area – home to more than 10,000 ExxonMobil personnel – we supported food banks, hospitals, police and firefighters. We also partnered with the Texas Restaurant Association to support hard-hit, local restaurants preparing thousands of meals for donation to frontline workers. In the Permian region in West Texas and New Mexico, we provided assistance to local food banks, as well as to the Carlsbad, New Mexico, Municipal School District to support technology improvements for online education. Similar efforts were undertaken in communities across the United States where ExxonMobil employees live and work. Outside of the United States, many affiliates and employees around the world contributed money, technical equipment, fuel, isopropyl alcohol, specialty products and logistics assistance to support local COVID-19 relief work. For example, in Canada, our affiliate Imperial Oil Limited offered 80,000 Esso and Mobil fuel vouchers worth $2 million to frontline nurses, paramedics and doctors as part of its Heroes Campaign. Our India affiliate partnered with United Way Mumbai to deliver protective gear to hospitals in Mumbai, Delhi and Bangalore. In China, we provided lubricants needed for ambulances and the construction of hospitals, along with tens of thousands of masks and protective suits. In Belgium, we provided monetary support to major clinical trial efforts at University Hospital Antwerp and University Hospital Leuven, which researched potential treatments and a vaccine for COVID-19. We also worked with authorities to help slow the spread of COVID-19. In Papua New Guinea, for instance, we offered our network of more than 50 Village Liaison Officers to help government health officials provide information in remote areas where the company operates. These Village Liaison Officers – typically clan leaders or councilors who inform community members about our activities and hear local concerns – helped raise awareness of COVID-19 prevention and safety measures, as well as how to implement proper social distancing. Our work to support the response to the COVID-19 pandemic was part of our long-standing commitment to safeguarding the health and security of our employees and the public, and to supporting the needs of the communities in which we live and work – a commitment we have embraced throughout our company’s history.