2021 ESG Report SOCIAL FAMILY-FRIENDLY BENEFITS TO BALANCE WORK AND LIFE • Paid parental bonding leave provides four continuous weeks of time of to all full- and eligible part-time U.S. employees paid at 100% of pay to give parents time to bond with their newest family members. The beneft can be used by birth, adoptive and foster parents • Additional six-week to eight-week maternity leave beneft. • Adoption assistance. • Infertility coverage. • Paid military leave policy provides up to 20 days of leave per year for any military duty, including drills and training. • Bright Horizons Back-up Care provides all employees child and adult in-home or center- based back-up care. All employees are eligible for 15 days of back-up care per calendar year with nominal copayments. The copay was waived in March and April of 2021. • Virtual Concierge and Maternity Concierge, powered by Best Upon Request, helps bring balance to lives of employees and employees who are working parents by managing a variety of personal tasks. The Maternity Concierge can be used by parents-to-be, and parents and guardians with children up to 1 year of age. 24 , 000 employee hours saved by our concierge service 801 employees registered for back-up child, adult or elder care (SAVING 670 EMPLOYEE WORKDAYS) Contents Workplace Safety and Security Fifth Third is committed to ensuring the safety of our customers, employees and the physical security of our banking centers and workplace. Fifth Third’s integrated security program includes: • Process for physical security assessments. • Methodology for determining physical security needs. • Deployment of physical security countermeasures. • Internal and external investigations in response to threats and crimes. • Reviews and evaluations of physical security. • Processes and procedures that help employees respond in the event of an emergency , such as fre, shelter-in- place situations or an environmental issue. Introduction Economic Environment Social Governance The Company’s chief security ofcer is responsible for the physical security of all Bank employees, customers and facilities. Our Physical Security team manages on-site security guards and also manages the Bank’s security operations center, which maintains a 24/7 call center and monitors over 20,000 cameras and alarms across Bank facilities; emergency notifcation channels to employees; and serves as a centralized response group for all security issues. Physical Security also regularly reviews the external and internal infuences that afect its physical security program. These include the overall security environment, applicable laws and regulations, and emerging technology. Fifth Third security uses open-source intelligence-gathering systems to identify early signs of high-impact events and emerging risks to respond with confdence and manage crises more efectively. These reviews provide information that allows Fifth Third to adjust its security program as needed to ensure that it meets its strategic goal of ensuring a safe and secure environment for our customers and employees. 68