2021 ESG Report SOCIAL Caring For Employee Health, Safety And Well-Being The physical, fnancial and personal health and well-being of our employees is among our highest priorities. Engaged and supported employees enable us to do and be our best and to provide the best service to our customers and communities. Fifth Third strives to provide benefts that are comprehensive, competitive and, most important, supportive of the overall well - being of employees. As the pandemic continued in 2021, Fifth Third implemented additional benefts to support employees and promote a healthy and safe working environment. Fifth Third issued: • Up to $2,250 in special payments to more than 7,500 front-line employees. • An extra vacation week in 2021 for most employees. • Continued to ofer non-worked paid time of and additional sick time. • New Wellness points available via through our Go365 program for completion of COVID-19 vaccinations. • Discounted parking. • Lunch provided for operation centers. • Expanded Back-up Care from 15 to 30 days. Supporting Employees MYWELLNESS Each year, employees who focus on their wellness are rewarded through our myWellness program. By taking specifc actions for health and fnancial wellness, employees can earn up to $1,800 in their paychecks. Employees are supported in their wellness journey by a network of 200 Fifth Third employees who volunteer as wellness champions. PHYSICAL HEALTH • Competitive and comprehensive traditional benefts including medical, dental and vision plans. • Medical plans cover preventive screenings at 100% preventive screening rates for breast cancer and prostate-specifc antigen exceed industry benchmarks. • Teladoc ofers answers from world- renowned experts 24/7 year-round by web, phone or app at no cost to employees. All employees and their dependents are eligible, regardless of whether they participate in a Fifth Third medical plan. Contents FINANCIAL WELLNESS The Financial Wellness program ofers employees and their spouses or partners personal fnancial coaching, educational tools and resources. • Educational tools and refnancing options for student debt are available to all employees through a partnership with Empower Retirement, our 401(k) provider. • Fifth Third ofers a 401(k) retirement plan that pays a match up to 7% of an employee’s compensation up to the IRS limit. See page 65 for details. Introduction Economic Environment Social Governance MENTAL HEALTH Now more than ever, we encourage employees to focus on their overall well-being, including mental and emotional health, as well as the well-being of their families. To support mental health, Fifth Third ofers: • LifeWorks , a free, confdential program that supports employees and their families. Six in- person counseling sessions per issue or topic are ofered at no charge to employees and a user-friendly app ofers a variety of wellness- related tools. • Employee Assistance Program help line and LifeWorks Crisis Support Line. • Teladoc Mental Health Navigator , through which carefully selected expert psychiatrists can review a diagnosis and treatment plan from a primary care physicians or other practitioners. • Anthem Behavioral Health Resource Center helps fnd the right treatment program(s) and provides access to myStrength, a health club for the mind. • LiveHealth Online through Anthem provides two programs to help employees fnd the mental health resources for themselves and family members from the comfort of home. CONTINUED 67