Impromptu: Amplifying Our Humanity Through AI M-Kopa to anticipate customer needs and take advan- tage of market opportunities before their competitors. In conclusion, M-Kopa was able to successfully apply the core ideas of Blitzscaling in order to win a valuable winner-take-most market. The company was able to quickly recognize the potential of solar energy and leverage mobile payment platforms to rapidly scale their business. In addition, M-Kopa was able to quickly adapt to changing customer needs and leverage the latest technologies to gain a competitive edge over their rivals. This is the most useful response yet, full of detail. But it still needs to be fact-checked—for example, a cursory web search failed to turn up any articles on M-Kopa’s use of AI in cus- tomer service. As some readers may know, I also host a podcast, Masters of Scale, about strategies that helped startups grow into global brands and the mindsets of growth that keep leaders in the game. Let’s see how GPT-4 might have helped me and my producers prepare for an actual Masters of Scale guest: Paul English, the co-founder of travel search engine Kayak. Reid: Prepare a list of questions for Reid Hoffman, the host of the Masters of Scale podcast, to ask his guest, Paul English, the co-founder of travel search engine Kayak. These should include questions that highlight the importance of recruiting and elicit some of Paul’s hard- won lessons on hiring. GPT-4: - What was the most important lesson you learned about recruitment during your time as co-founder of Kayak? 142
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