Our Approach to ESG The finance sector has an important role to play in helping to address some of the most pressing environmental and social challenges of our time; targeted capital is vital to seed, fund and scale solutions, whether helping address the racial wealth gap or advancing solutions and innovations needed for the low-carbon transition. We believe the scale and reach of our business and our approach to Environmental, Social and Governance ("ESG") matters helps drive this progress and contributes to a more sustainable and inclusive economy. Building off the foundation of our Business Principles, we are leveraging our expertise, capital, data and resources to advance inclusive growth and support the transition to a low- carbon economy. ESG matters are an important consideration in how we do business, including how we develop our products and services, serve our customers, support our employees and help lift our communities. Our Sustainable Development Target, which we set in 2021, puts these objectives into practice – financing and facilitating more than $2.5 trillion over 10 years to help address climate change and contribute to sustainable development (see page 6). As does our $30 billion Racial Equity Commitment, announced in 2020, which aims to advance racial equity and promote inclusive growth (see page 21). DRIVING AN INCLUSIVE AND SUSTAINABLE ECONOMY FOR ALL: OUR FIRMWIDE PILLARS Careers and Skills Financial Health and Wealth Creation Business Growth and Entrepreneurship Community Development Environmental Sustainability About This Report Our Firm communicates information about our ESG practices and performance through a number of channels — including our Annual Report and Proxy Statement, various other reports and presentations, regulatory filings, press releases and direct conversations with stakeholders. We maintain a dedicated ESG Information page on our website to facilitate access to information that we publish on these topics. This annual ESG Report is designed to consolidate and summarize our work on ESG topics that are important to our business and stakeholders, and guide readers to where they can access more detailed information about specific topics of interest. All data in this report are as of December 31, 2021, unless otherwise noted. This ESG Report has also been informed by the Global Reporting Initiative ("GRI"), including the GRI Universal Standards released in 2021 and relevant Sector Standards, and the Sustainability Accounting Standards Board ("SASB") reporting standards. Our ESG Report Appendices (see page 60) on GRI and SASB map our Firm’s disclosures related to these frameworks’ indicators and recommendations. In 2022, we intend to release a dedicated climate report, which will be informed by the recommendations of the Task Force on Climate-Related Financial Disclosures ("TCFD"). 5 INTRODUCTION Message from Our Chairman & CEO Company at a Glance Our Approach to ESG Feature: Our $2.5 Trillion Sustainable Development Target ENVIRONMENTAL SOCIAL GOVERNANCE ESG REPORT APPENDICES