FINANCIAL HEALTH RESOURCES FOR HBCU STUDENTS In 2021, we launched a program to deliver financial health resources to HBCU students across the U.S. The program – called #BackToTheYard presented by Chase – is one part of our broader Firmwide strategy to help close the racial wealth gap by investing in the success of HBCU students and the institutional capacity of HBCUs. Delivered through our Advancing Black Pathways initiative and initially launched at seven partner HBCUs, the program is designed to empower HBCU students to take charge of their financial health through education on topics such as budgeting, credit use and managing student expenses. We are also making available for all HBCUs a curated set of web-based resources on financial health and other topics. Our aim is to deliver financial health education to 10,000 HBCU students annually. In addition, our Firm has committed $1 million annually over five years to the Student Financial Hardship Fund. The money will be distributed by the United Negro College Fund and the Thurgood Marshall College Fund to students at HBCUs that need aid to stay in school. We know that supporting students with emergency funds – to buy books, pay a security deposit or medical bill, address short-term food insecurity or meet other needs – helps them to continue their studies and graduate, which makes a profound impact on their long-term economic success. INVESTMENTS IN COMMUNITY ORGANIZATIONS As part of a five-year, $125 million commitment to improving financial health in underserved communities, JPMorgan Chase is working closely with community organizations to address the unique financial needs of people who too often get left behind, including low-income women, immigrants, people of color and the aging. In 2021, for example, our Firm provided a $3 million low-cost loan to Capital Good Fund, a non-profit CDFI with a mission to create pathways out of poverty and advance a green economy through inclusive financial services. Capital Good Fund offers consumer loans as well as personalized financial and health coaching to families across multiple states. Capital Good Fund issues loans for emergencies, immigration expenses, energy efficiency upgrades, residential solar installations and other personal expenses. Our loan will support Capital Good Fund's origination of consumer loans to low-to-moderate income households. POLICY SOLUTIONS JPMorgan Chase is working to advance policy that expands access to banking, improves cash flow management, develops and strengthens access to credit and builds savings and wealth. For example, we are engaging with regulators about ways to minimize the disproportionate impacts of overdraft fees on low- and moderate-income communities, advocating for flexibility in innovation around credit and liquidity solutions that are designed to protect consumers, and supporting policies around structural changes to public assistance programs. Our belief in structural solutions to wealth-building informs our support and advocacy of baby bonds and other wealth-building policies that address the racial wealth gap. Across all these areas, we are sharing our Firm’s insights, data and experience about the unique challenges, and solutions that meet the needs of low- and moderate-income communities. Helping Customers Avoid Overdraft Fees In 2021, we announced enhancements to Chase checking accounts that will help millions of customers save on overdraft fees. This included expanding the overdraft cushion; up from $5 to $50, which means customers pay no overdraft fees when their account is overdrawn by $50 or less at the end of the business day. We also eliminated the returned item fee so that customers pay no fee if Chase doesn’t pay a check or electronic payment because the customer does not have enough money in their account. Beginning in June 2022, we are expecting to provide customers an extra day to catch up and customers will have until the end of the next business day to bring their balances back to $50 or less to avoid overdraft fees from the previous day. In addition, Chase plans to enable customers to access direct-deposited payroll up to two business days early. These and other enhancement build on Chase’s ongoing commitment to improve customers’ financial health. 47 INTRODUCTION ENVIRONMENTAL SOCIAL Feature: Our Commitment to Racial Equity Diversity, Equity & Inclusion Human Capital Inclusive Growth GOVERNANCE ESG REPORT APPENDICES