Environmental 11 Advancing Climate and Sustainability Solutions 12 Operational Sustainability 17 Contents Introduction 1 Message from Our Chairman & CEO 2 Company at a Glance 3 Our Approach to ESG 5 Feature: Our $2.5 Trillion Sustainable Development Target 6 ESG Report Appendices 60 List of Acronyms 61 Resources 62 Global Reporting Initiative Index 63 Sustainability Accounting Standards Board Index 70 JPMorgan Chase Sustainable Bond Annual Report 7 3 Social 20 Feature: Our Commitment to Racial Equity 21 Diversity, Equity & Inclusion 25 Human Capital 30 Inclusive Growth 36 Governance 49 Corporate Governance and ESG Oversight 50 Stakeholder Engagement 52 Risk Management 54 Data Privacy and Cybersecurity 55 Business Ethics 57 Political Engagement and Public Policy 59