List of Acronyms ABP Advancing Black Pathways AI Artificial Intelligence AHL Advancing Hispanics and Latinos API Asian & Pacific Islander AUM Assets Under Management AWM Asset & Wealth Management BRG Business Resource Group CAP Chase Advisory Panel CB Commercial Banking CCB Consumer & Community Banking CCT Center for Carbon Transition CDFI Community Development Financial Institution CEO Chief Executive Officer CFO Chief Financial Officer CIB Corporate & Investment Bank CIO Chief Investment Office CTC Cybersecurity and Technology Controls DEI Diversity, Equity and Inclusion EAC Energy Attribute Certificate EEO Equal Employment Opportunity EIDL Economic Injury Disaster Loan ESG Environmental, Social and Governance EV Electric Vehicle E-Waste Electronic Waste FHA Federal Housing Administration FDIC Federal Deposit Insurance Corporation FTTH Fiber to the Home GESRM Global Environmental and Social Risk Management GFANZ Glasgow Financial Alliance for Net Zero GHG Greenhouse Gas GMSC Global Markets Sustainability Center GRI Global Reporting Initiative GWh Gigawatt Hours HVAC Heating, Ventilation and Air Conditioning HCBUs Historically Black Colleges and Universities ICMA International Capital Market Association IPO Initial Public Offering IRM Independent Risk Management JESG J.P. Morgan ESG JPM DFI J.P. Morgan Development Finance Institution LGBT+ Lesbian, Gay, Bisexual, Transgender, plus all sexual and gender identities LEED Leadership in Energy and Environmental Design LIHTC Low-Income Housing Tax Credit LISC Local Initiatives Support Corporation LMI Low-to-Moderate Income MDI Minority Depository Institution MW Megawatts NDI National Disability Institute NIST National Institute of Standards and Technology NMTC New Markets Tax Credit NZAM Net Zero Asset Managers initiative NZBA Net-Zero Banking Alliance ODI Office of Disability Inclusion PPP Paycheck Protection Program REC Renewable Energy Certificates SASB Sustainability Accounting Standards Board SBA Small Business Administration SCBC Second Chance Business Coalition SDGs Sustainable Development Goals SEC Securities and Exchange Commission TCFD Task Force on Climate-related Financial Disclosures TFI The Fellowship Initiative WOTM Women on the Move U.K. United Kingdom U.S. United States 61 INTRODUCTION ENVIRONMENTAL SOCIAL GOVERNANCE ESG REPORT APPENDICES List of Acronyms Resources Global Reporting Initiative Index Sustainability Accounting Standards Board Index JPMorgan Chase Sustainable Bond Annual Report