for Disability and Leave of Absence Claims Notifications This section displays updates and important events regarding your claims. Click Open to view additional information about a notification. Click to view additional claim information, and click to hide it. Check the Dismiss box beside one or more notifications and click to remove them from view. Click a blue claim number to view details for that claim. Activity Stream The Activity Stream shows you all milestone dates for your claim(s), with the most recent activity listed first. Click More to open the Activity Stream page, from which you can enlarge an event node to see more detail by clicking the plus sign (+) to the left. If you are required to provide information for a claim, you can enter or upload it from this page. Click a blue claim number to view details for that claim. Communication Center The Communication Center enables you to communicate directly with your specialist through AbsenceOne. Click Open to start a conversation thread. Type your question or message to the examiner in the text box at the bottom of the section. Responses are typically available in the Communication Center within one business day. Click to view additional claim information and click to hide it. Click a blue claim number to view details for that claim. 2 Sedgwick Copyright © 2020 The information contained herein is confidential and proprietary to Sedgwick. Last Updated December 1, 2020
Reference Guide for Team Members – Disability and Leaves Page 1 Page 3