The sustainability strategy described above is informed and influenced by the climate risks and opportunities for our business. In the tables that follow, we identify some of the specific climate-related opportunities and risks that could impact our business. 2 5.2 Summary of climate opportunities and risks Time 3 Category Classification Opportunity / Risk 4 Horizon Opportunity Expand service Short term to Empower our stakeholders to accelerate climate action offerings / leverage long term by leveraging the Salesforce platform while enhancing our technology for credibility and brand value through partnerships for our climate action technology. Effective human Our sustainability initiatives have the potential to Short term capital management improve employee health, wellness, resilience, engagement, recruiting and retention. Enhanced reporting A meaningful and deliberate climate action strategy Short term to infrastructure medium term supported by a well-managed governance, risk management and reporting processes could allow us to better understand and manage our performance. Policy and legal risk Medium term Regulation and/or pricing of greenhouse gas (“GHG”) Transition emissions, energy and fuel cost and energy policy could Risk increase expenses related to our data centers, real estate operations, business travel and supplier pricing. Reputational risk Short term Failing to take climate action, or being perceived to be failing to take climate action, may hurt our reputation. Acute and chronic Short term to Increased frequency and severity of extreme weather physical risks Physical long term events including tropical cyclones (hurricanes and Risk typhoons), flooding, wildfire, drought and heatwaves or long-term changes in climate and weather patterns can affect the physical safety and security of our employees and our infrastructure for the delivery of our services. 2 Note that the inclusion of information on climate opportunities and risks in this report should not be construed as a characterization regarding the materiality or financial impact of that information. For a discussion of information that is material, please see our Annual Report on F orm 10-K , filed with the SEC on March 17, 2021. 3 Risks are categorized into two categories as outlined by the TCFD: (1) transition risks, created by the world’s transition to a low-carbon economy and (2) physical risks created from a changing climate, particularly in the absence of carbon policy measures. 4 We identify climate-related opportunities that have the potential to impact our business over short (0–3 years), medium (4–6 years) and long-term (7 years and greater) time horizons. 14 | Salesforce TCFD Report