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INVOICE PREPARATION When ranking key performance measurements, 3PLs consistently rate revenue and profitability as the top three responses. Relying heavily on a 3PL’s ability to invoice and bill in an accurate and timely manner, revenue, and profitability can be significantly impacted by the process used to invoice and capture billable charges. The most common processes to tackle invoicing include accounting software (27%) and combining systems and manual processes (22%). Surprisingly, this year saw an increase in companies creating invoices manually from 13% in 2021 to 21% in 2022, indicating room for improvement in how systems can support 3PLs in billing efforts.

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