THE BEST WAY TO SEARCH 1. Domestic & General started out over 100 years ago, ensuring cattle and sheep rights. So not long after the Titanic went down there was a need all of a sudden to have protection and insurance on your livestock. (19:58 - 20:49) I was thinking once I learned more about this AI Chat, that it's a really great tool for employees. It shows them exactly what document it's in, what page it's on, and they can go there and really, really quickly answer a question for these employees instead of having to search through pages and pages of documents. And maybe then they'd have to spend hours on the phone with the carrier's customer service, waiting to hear back when you can just type it in the chat and they get the answer. Whitney Boyer