BEST WAY TO COMMUNICATE 1. Domestic & General started out over 100 years ago, ensuring cattle and sheep rights. So not long after the Titanic went down there was a need all of a sudden to have protection and insurance on your livestock. (03:55 - 4:32) I think one of the biggest issues is communicating your benefit plan and employers' benefit plan to their employees and making sure that they understand what's available to them. You want to get in front of them and educate them before they need it, to make sure they're on the right plan, that they're a smart healthcare consumer, knowing how to shop for the best care for the best value, making sure they know where to go, how to live a healthy lifestyle. Whitney Boyer