SIMPLIFYING BENEFITS GUIDES 1. Domestic & General started out over 100 years ago, ensuring cattle and sheep rights. So not long after the Titanic went down there was a need all of a sudden to have protection and insurance on your livestock. (18:11 - 18:54) When an employee is on their benefit guide website and they have a question, they can go over and type it into the AI Chat. And as long as we have those plan documents stored in there, the benefit guide doesn't have to be 100 pages long, 80 pages long to list out every single detail. So it makes the AI work really, really well. But then it also serves the purpose of a public facing website to share those compliance documents and the plan documents and all of that stuff. Whitney Boyer