Each job falls somewhere along the axes of email and workflow Needs complex workflow x IT Manager, Bigco x Support rep, Bigco x Recruiting x Insurance broker x Support rep, (SMB) x Professional services Communication Relies on email to get x EA/exec x Supply chain can take any form work done x Product manager x Inbound sales x HR manager x Software Engineer x Field sales x Marketing manager Doesn’t need workflows Confidential - Do not distribute 11 / 25