2023 Benefits Guide Where to Seek Care Telehealth WestCarebenefit-eligible employees and their dependents have access to Teladoc visits, at no cost. Teladoc provides 24-7-365 access to board-certified primary care doctors and pediatricians by secure video chat or phone. For an illness or injury that is not an emergency, Teladoc’s Telemedicine program offers a convenient, cost-effective alternative to hospital emergency rooms and urgent care clinics. Teladoc is not intended to replace your relationship with You can register for and access Teladoc services via the your doctor, but rather provides access to healthcare when Teladoc mobile app: Teladoc.com/mobile, at reaching the doctor is difficult or inconvenient. Teladoc.com, or via Facebook at Facebook.com/Teladoc. Teladoc physicians can diagnose, recommend treatment Alternatively, y0u may call Teladoc at 1-800-Teladoc. and write short-term prescriptions for minor, non-life- threatening conditions including, but not limited to: Please note that Teladoc services are currently not • Acne • Insect Bites available to residents of Arkansas. • Allergies • Sinus Infections • Arthritic Pain • Nausea/Stomach Aches • Bronchitis • Pink Eye • Cold/Flu Symptoms • Skin Infections Benefits of Telemedicine Visits • Ear Infections • Sore Throat • Less time away from work • Headaches/Migraines • Upper Respiratory • No travel expenses or time Infections • Less interference with child or elder care responsibilities • No exposure to other potentially contagious patients How to Use Teladoc 1. Download the Teladoc app, go online www.Teladoc.comor call 1-800-Teladoc. 2. Register and complete your account profile, including a brief medical history, for you and your enrolled family members. 3. Video chat or talk with a doctor from home, work or when traveling. 12 WestCare