2023 Benefits Guide Medical Plan Options About Your Medical Plan ID Card When you enroll in medical benefits, you will receive an ID card in the mail. You will receive one card for yourself and an additional card for your covered family members. You need to present your ID card every time you receive care –at the doctor’s office, urgent care clinic, lab, hospital, outpatient facility and pharmacy. Below is a sample of the information your ID card may include. 1. Eligibility Information – your name, group number (WestCare’sassigned number with BRMS), your identification number 2. Pharmacy Information –Identifies the pharmacy vendor (Optum Rx), logo and contact information 3. Information for Providers –Claims questions and pre-authorization requests 4. Claims Mailing Address –Mail all claims to this address at the BRMS office 5. Member Support Tools –Phone numbers for customer support, pre-authorization, pharmacy, and more If you need a card call 1844-747-9708 11 11 WestCare