Ethnic Composition of AAG U.S. Employees and Board of Directors in 2021* African American Asian American Indian/ Alaskan Native Hispanic/ Latino Native Hawaiian/ Other Pacific Islander Two or More Races White Not Specified Total number of U.S. employees 22,059 7,303 863 21,038 1,297 2,513 61,407 4,668 Percentage of total U.S. employees 18.2% 6.0% 0.7% 17.4% 1.1% 2.1% 50.7% 3.9% PERCENTAGE BY CATEGORY Director and above 8.4% 8.4% 0.2% 9.0% 0.2% 1.3% 70.0% 2.5% Management and professional 14.7% 11.5% 0.7% 15.6% 0.7% 2.3% 52.0% 2.5% Administrative 18.0% 4.7% 0.9% 22.7% 1.6% 2.9% 46.2% 2.9% Passenger service 26.4% 7.4% 0.6% 26.2% 2.0% 2.8% 31.5% 3.1% Reservations 38.6% 5.8% 0.7% 13.7% 2.7% 2.9% 33.5% 2.3% Maintenance and related 10.7% 4.9% 1.7% 15.4% 0.5% 1.5% 62.5% 2.8% Fleet service 32.4% 5.6% 0.5% 25.9% 2.2% 2.0% 27.3% 4.1% Pilots 2.7% 2.2% 0.5% 6.2% 0.1% 1.2% 80.1% 7.0% Flight attendants 13.5% 6.1% 0.5% 13.2% 0.3% 2.4% 60.4% 3.7% Board of Directors 25.0% 0% 0.0% 0.0% 0.0% 0.0% 75.0% 0.0% Ethnic Composition of AAG U.S. Employees and Board of Directors * 2020 2019 Category Self-Identified Minority Self-Identified Nonminority Not Reported/Identified Self-Identified Minority Self-Identified Nonminority Not Reported/Identified Director and above 22.5% 75.1% 2.3% 21.6% 76.4% 1.9% Management and professional 42.4% 55.4% 2.1% 42.1% 55.8% 2.2% Administrative 49.6% 45.9% 4.5% 50.8% 41.2% 8.0% Passenger service 61.9% 33.6% 3.6% 58.3% 32.4% 9.3% Reservations 56.9% 41.6% 1.5% 55.5% 43.4% 1.2% Maintenance and related 33.2% 64.4% 2.4% 31.0% 65.9% 3.1% Fleet service 63.2% 31.4% 5.4% 60.8% 31.9% 7.3% Pilots 11.6% 82.3% 6.0% 10.6% 82.6% 6.7% Flight attendants 34.1% 62.2% 3.8% 33.1% 62.9% 4.0% Board of Directors 18% 82% 0.0% 20% 80% 0.0% * In 2021, we expanded our reporting to provide more detailed data on ethnic composition by employee category. Diversity data are for U.S. workforce only since diversity tracking is prohibited by law in some other countries. Note: Percentages may not add to 100% due to rounding. American’s 2021 Equal Employment Opportunity Report (EEO-1) is available on our website. AMERICAN AIRLINES ESG REPORT 2021 60 \\ Customers \\ Team Members \\ Climate Change \\ Safety \\ ESG Strategy CEO Message INDEXES & DATA \\ Indexes & Data