BNY MELLON ENTERPRISE ESG 12 APPROACH Stakeholder Engagement We strategically engage with a range of stakeholders in various ways on an ongoing basis to solicit and analyze feedback and help determine our Enterprise ESG focus. The table below highlights our key stakeholder groups, engagement approach and examples of recent engagement. Stakeholder Group Approach to Engagement Clients Advisory boards and idea-sharing conferences Direct conversations Satisfaction and engagement surveys Investors Annual and quarterly reports Annual Meeting of Stockholders Financial services events Proxy voting Webcasts and conference calls Proactive outreach meetings on ESG and other key initiatives Employees Conversations with managers Employee/Business Resource Groups Engagement surveys Performance management and development programs Town Hall meetings ESG Certification Program ESG Monthly Briefing Calls ESG intranet page Communities Employee volunteering and giving-related relationships with community organizations Meetings with local leaders and advocacy groups Nonprofit board memberships and financial support partnerships (grants and sponsorships)