Our Approach at Salesforce Sustainable Aviation Fuel Though only 2.5% of global emissions come from air travel, 83% of Salesforce’s business travel emissions come from flying. Because some level of air travel will continue to be an important part of doing business, finding ways to reduce this impact is a critical part of our emissions reduction strategy. We recognize that a diverse portfolio of solutions will be required to fully decarbonize the aviation sector. While new modes of air travel (e.g. electric airplanes, hydrogen-powered aviation) are being actively developed by scientists, we believe sustainable aviation fuel will play an important role in managing the emissions impact of travel and supporting the energy transition as a whole, particularly in the short term. To that end, we believe sustainable aviation fuel is a robust starting point for decarbonizing air travel because it allows the industry to leverage existing aviation infrastructure with a drop-in replacement for more carbon-intensive fuels. The opportunity is large, but the market for sustainable aviation fuel today is just getting started. Key Challenges The primary challenge hindering the mainstream use of sustainable aviation fuel is cost. Because there are not yet clear demand signals from the market, supply remains low and prices remain high. Growing both sides of the market simultaneously is a common hurdle for new technologies and is a source of both risk and delay. These issues are exacerbated by the stringent nature of safety requirements with respect to air travel, requiring thorough testing at each step of development and implementation. In addition, uptake of sustainable aviation fuel lacks the kind of globally recognized accounting, verification, and disclosure standards needed to enable accurate trading as well as an agreed upon framework to define the specific characteristics that make it sustainable. This currently makes it hard for companies to guarantee the lifecycle benefits of the sustainable aviation fuel they purchase. How CorporateTravel Buyers Can Help Corporate buyers such as Salesforce can help ease the challenges hindering uptake of sustainable aviation fuel by using our voices to demand fuels with the lowest carbon impacts. Our combined influence can also help establish the standards required in the sustainable aviation fuel value chain while providing the financial support needed to scale up the development of these fuels. To support the growth of sustainable aviation fuel, we became a founding member of the Sustainable Aviation Buyers’ Alliance, to help develop market infrastructure, drive demand, and engage in policy advocacy. Through this initiative, we see an opportunity for Salesforce to collaborate with our airline suppliers and to grow the market by aggregating the demand required from fuel producers. These supplier engagements with key partners will send a strong demand signal to the broader aviation industry. To further drive decarbonization through supplier engagement, we integrate climate commitments into supplier agreements, including those with travel suppliers, via our Sustainability Exhibit. 5 | Salesforce.com/sustainability