OUR GUEST EXPERIENCE Food Safety Training Supplier Approval Process Food Recall Response Our store managers provide oversight of Casey’s works to verify the quality and safety We have engaged a third-party software company regulatory compliance, including adherence standards of our suppliers. All new suppliers to facilitate the immediate communication, follow- to food safety training and cleaning practices, who will supply consumables to be sold and up and documentation of recalls at our stores. This and participate in the review and response to food packaging to hold food service products approach allows us to quickly contact our stores store audits. Food safety courses are required must be approved via Casey’s supplier approval with real-time, transparent communication to for onboarding and ongoing training of team process. For more information, please see the help prevent recalled items from being made members who are involved with food preparation. Supply Chain Management section of this report. available for sale. Our safety curriculum covers topics related to allergens, food preparation and certified Third-Party Audit and Responsible Marketing food protection management, as well as role- Improvement Process and Informative Labeling specific training. We also have required food safety training for distribution centers and truck We continually monitor and improve our internal All new Casey’s prepared food labels must be drivers on safety protocols for food storage and processes and confirm their effectiveness with reviewed and approved by the Food Safety distribution. During FY 2022, 96% of qualifying regular external third-party audits of our retail Department for accuracy and completeness. We team members completed the required food stores. These assessments are conducted once commit to providing information on any artificial safety training programs, with the remaining 4% every four months and cover general food code ingredients, recycling options and standardized incomplete largely due to turnover. compliance, including priority items such as expiration-date labels to help guests reduce food temperature control, food preparation, personal waste in their homes. hygiene, equipment usage, cleaning and sanitizing and facility controls. 37 Casey’s 2022 ESG Report