2021 ESG Report Healthy People Spoken Rx™: “Talking” prescription labels and pharmacy address and phone number in English In 2021, CVS Pharmacy introduced Spoken Rx, our or Spanish. Patients can access additional prescription proprietary audio prescription label solution, across information by logging into their digital account. all our pharmacy locations nationwide. The new accessibility feature, available in the CVS Pharmacy app, This capability adds to the existing braille, audio and can read a specific type of label affixed to the bottom large-print accessible prescription label options already of prescription containers for patients with visual and available through CVS.com®, as we continue to remove other impairments. Spoken Rx can vocalize important barriers to health care for all patients by providing an in- prescription information, including the patient’s store option at no cost. This in-app technology furthers name, the medication name, dosage and directions, our commitment by providing patients with added flexibility and independence. 12