2022 ESG Report | FedEx 28 OUR PEOPLE INTRODUCTION OUR PRINCIPLES OUR PLANET DATA APPENDIX Quality of life We provide all eligible full- and part-time team members and their eligible dependents with a competitive benefits package comprised of holistic health care, wellness, retirement, and other offerings. Our many integrated employee benefits support team member quality of life and enable a flourishing workplace. Our benefits packages not only support team members and their families, but also contribute to stronger communities where our team members live and work. We cover approximately 70% of total eligible health and disability costs for approximately 227,000 participating full- and part-time team members in the U.S., as of January 2022. This collection of health benefits includes flexible options in medical, behavioral, dental, vision, and pharmacy coverage with enhanced member support services. Through our plan offerings, team members pay lower contributions than the national average. In FY21, we continued to focus on team member safety during the ongoing COVID-19 pandemic. We offered free on-site COVID-19 tests and vaccines to all workers and badged vendors at select locations. All U.S. team members and their eligible spouses who receive a COVID-19 vaccine can earn $100 in additional Health Reimbursement Account (HRA) credits or Health Savings Account (HSA) contributions for 2022. We also offered a one-time HRA credit of up to $500 to cover COVID-19 out-of-pocket costs incurred in 2020 or 2021. In 2022, this one-time HRA credit continues to be available for fully vaccinated team members and spouses experiencing COVID-19 breakthrough cases. To enable team members to connect virtually with medical professionals, we continued to expand our free telemedicine options, which team members used over 19,000 times in 2021. We also operated a vaccine information site and call center to provide COVID-19 resources to team members. We are committed to supporting the mental health and well-being of our team members. Employees and eligible dependents have access to 24/7 confidential counseling services through our Employee Assistance Program (EAP) and Mental Health/Substance Use benefits. Our WorkLife Balance Program, offered to all U.S. team members, provides guidance and personalized resources for support on life challenges, such as child care, parenting, and financial concerns. FedEx Services, FedEx Corporation, and FedEx Express hosted events in FY21 focused on team member wellness, self-care, and stress management, in addition to launching new work-life flow best practices. FedEx also offers Critical Incident Support, including medical, financial, and behavioral services to team members who have been impacted by a traumatic event. The FedEx Purple Ribbon program supports eligible team members and their family members affected by catastrophe, personal crisis, or tragedy by providing financial assistance. In FY21, FedEx awarded approximately $307,000 to team members through the program. We offer competitive retirement benefits to U.S. team members, including pension and 401(k) plans for eligible employees. U.S. employees hired on or after January 1, 2020, and certain existing employees, can participate in an all- 401(k)-plan, with an enhanced matching contribution of up to 8% of compensation beginning January 1, 2022. We offer pension plans to certain eligible employees in addition to a 401(k) plan with a match of up to 3.5%. FedEx also supports families with paid parental leave and financial assistance with adoptions. During the COVID-19 pandemic, many team members transitioned to remote work settings. FedEx Services and FedEx Corporation are creating a workplace of the future through the Purple Flex program by supporting a variety of flexible work options and leveraging talent located throughout the U.S., where appropriate. FedEx Express provides a Hybrid Workplace Guide to support managers and employees, along with virtual management upskilling tools in the Asia-Pacific (APAC) region. Additionally, the FedEx Express global Learning Innovation for Tomorrow (LiFT) program trains and upskills employees to future proof our workforce and provide them with the skills of tomorrow. FedEx Express developed LiFT based on our Future of Work survey response and LiFT centers on upskilling our team members for the next five years and beyond.