Workforce Safety, Health & Well-Being 75 2021 ESG REPORT Enhancing Associate Health and Recovery To keep our workforce healthy, we support our distribution and e-fulfillment centers with on-site Wellness Centers to provide medical care, wellness checks and immediate on-site treatment should one of our associates become injured. In response to the pandemic, we launched a virtual care option, as well as supported our business with onsite COVID-19 testing and vaccinations, where available. Additionally, our team does routine training with the providers in the Wellness Centers to ensure understanding of our safety procedures and return to work process, as well as upholding our values. In all of our locations across the country, we provide our associates with medical assistance for work-related injuries through a 24/7 nurse triage line. This nurse line gives every associate immediate access to medical professionals. We have expanded our telephonic offerings to include telepresence using a webcam to provide our associates with a face-to-face experience. Since implementing the line, we continue to provide training to our locations on the importance of nurse triage for our associates’ well-being as well as constant feedback to our vendor partner to ensure best-in-class service to our associates. Since implementation of the nurse triage program, we have seen the program grow to 38% utilization, and will continue to drive this usage up, as we know how valuable it is to our associates. Beyond providing our associates with medical resources and peace of mind at the beginning of an injury, we have revamped our nurse program to make sure that the same level of care carries through the duration of an associate’s claim. Through our nurse partnership with Paradigm, we created a nursing model specific to Kohl’s with dedicated telephonic case managers and a designated Nurse Advocate. Our nurses understand our values and make sure they treat all of our associates in the best way possible. Treating our associates with dignity and acting with integrity is an integral part of our workers’ compensation process. Between our Wellness Centers, nurse line and nurse program, preferred medical provider program and overall treatment options, Kohl’s greatest success is in helping our associates recover and get back to work as appropriate. We will accommodate injured associates regardless of restrictions, and we have revised our guidelines and best practices to ensure associates utilize the Transitional Program (an interim work assignment to temporarily accommodate medical restrictions) only if they cannot be accommodated in a regular position. As such, we can assist our associates to get back to work in their regular roles much faster. This creates a feeling of goodwill for the associate and helps the company to be more productive for our customers.