ESG PROGRESS AT MARRIOTT INTERNATIONAL → 74 ESEG PROAR TMS ORINOL TRAINING AND EDUCATION continued Indicator Description Response and / or References 404-1 Average hours of training per year per employee On average, associates completed 56 hours of training in 2020. 404-2 Programs for upgrading employee skills and transition assistance programs Through skills training programs, professional development opportunities, other learning experiences, and growth in the number of hotels, we provide associates with a multitude of choices for career and personal growth. We use a variety of mediums to deliver trainings including videos, simulations and digital learning, providing associates with experiential elements to reinforce the training content. Associates have access to approximately 20,000 formal, self-paced, and informal learning options for developing professional and personal skills. More than 85% of our formal learning programs are digital learning, with the balance being instructor-led or blended programs. 404-3 Percentage of employees receiving regular performance and career development reviews For managed associates, performance development is accomplished through ongoing conversations between associates and their managers and periodic formal reviews are conducted with all associates. Under our Leadership Performance Acceleration program, supervisors and associates are encouraged to have ongoing performance conversations throughout the year to help them develop career plans, chart a course for achieving those plans, and monitor progress. This allows for just-in-time feedback that any leader or peer can include directly on the associate’s review. DIVERSITY AND EQUAL OPPORTUNITY Indicator Description Response and / or References 405 Management approach 2021 Serve 360 Report (“2025 Sustainability and Social Impact Goals”, p. 10 and “Empower Through Opportunity”, p. 35) 2025 Sustainability and Social Impact Goals Empower Through Opportunity (Diversity, Equity, and Inclusion”) Awards and Recognition Global Diversity and Inclusion Creating an Inclusive Environment Supplier Diversity We Stand Against Racism Global Diversity, Equity, & Inclusion 405-1 Diversity of governance 2021 Serve 360 Report (“Our Company”, p. 6; “Global Diversity, Equity, and Inclusion”, p. 36; and “Board Oversight”, p. 54) 2021 Proxy Statement (“Board Composition and Diversity”, p. 13-14)