Industry Profile Global Employee (millions, ILO estimates) 2 / 2 Government and public sector 136.4 6kill outlook Workforce strategy outlook Core skills )usiness practices to improve talent availability 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Top practices with the greatest potential to improve talent availability (share of organizations surveyed) INDUSTRY G/2%$/ 6Nills NnoZledge and abilities $ttitudes 52%  2  2 2  . Oijer higher wages INDUSTRY G/2%$/ 48%  2. Improve talent progression and promotion processes 28% 2 Cognitive skills 48%  2. Provide eijective reskilling and upskilling 5%  Engagement skills Oijer more remote and hybrid work opportunities within 33% 2 . countries 11% 2 Management skills 24%  . Improve internal-communication strategy 1%  Physical abilities 19%  . Support employee health and well-being 12%  Technology skills 10% 2 7. Better articulate business purpose and impact 4%  Ethics 10%  7. Improve safety in the workplace 25% 2 Self-eĴcacy 10%  7. Improve working hours and overtime 14 %  Working with others 10%  7. Oijer more remote work across national borders 9eskilling skill focus Key components of +,0 programmes 6kills most prioritized for reskilling and upskilling in the next five years (share of organizations surveyed) 0ost common components of 'E, programmes (share of organizations surveyed) 6Nills NnoZledge and abilities $ttitudes Global average INDUSTRY G/2%$/ 43% Creative thinking Enable inclusion and accessibility across physical and 30%  . virtual spaces 38% Analytical thinking 30% 2 2. Run comprehensive DEI training for managers 38% Leadership and social inIJuence 33% 30%  Design and user experience . Run comprehensive DEI training for staij 33% Empathy and active listening Provide greater IJexibility on degree reTuirements for 25% 22 . roles 33% Resilience, IJexibility and agility 33% :hare of companies ^ith +,0 7rograms Resource management and operations % (share of organizations surveyed) 29% Global % Curiosity and lifelong learning 29% Motivation and self-awareness 24% AI and big data :kill stability % 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) Training type Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations surveyed)  2  2   ROLES INDUSTRY G/2%$/ 11%  Employer-sponsored apprenticeships 21% 2 Internal training departments 19%  Licensed training from professional associations 27% 27 On-the-job training and coaching 11% 2 Private-sector online-learning platforms 11% 0 8niversities and other educational institutions