with 65% in agreement that they will stimulate and Transportation and Advanced Manufacturing labour-market growth and just 7% predicting industries. contraction (see Chapter 2). Specialized roles in AI and big data are estimated to grow by 30-35% Figure 4.8 shows broader trends in skills strategies (see Chapter 3). Big-data analytics is the third- across the full spectrum of Attitudes covered by most likely technology for companies to adopt by the Global Skills Taxonomy. Across industries, only 2027, with 80% of companies planning to integrate Care, Personal Service and Wellbeing; Education it more deeply into their operations, and 75% of and Training; and Medical and Healthcare Services companies planning to integrate AI techniques such prioritize working with others over the Self-Efficacy as machine learning and neural networks. skills emphasized elsewhere. These industries are among many to report placing a pronounced As Figure 4.7 demonstrates, there is widespread emphasis on empathy and active listening as well increase in prioritizing AI strategies across sectors. as leadership and social influence. Respondents However, the need for employees to be trained to report that the remaining skill in the working with exploit and interpret AI and big data is correlated others sector of the taxonomy – teaching and neither with the amount of direct investment in mentoring – will receive little focus in training AI foreseen in the next five years, nor with the programmes, except in the Education and Training likelihood that a company will pursue automation as and Production of Consumer Goods industries. a business strategy. The picture regarding Self-Efficacy skills is more complex. A subset of industries – including Attitudes Insurance and Pensions Management; Business Support and Premises Maintenance Services; Research, Design and Business Management Across industries, roughly two-thirds of the Services; Employment Services; and Chemical and skills that companies identify as priorities for Advanced Materials will place a marked emphasis workforce development fall within the Skills, on developing their employees’ resilience, flexibility Knowledge and Abilities cluster of the Forum’s and agility. The Medical and Health Services Global Skills Taxonomy, with the remaining third and Electronics industry will emphasize skills being Attitudes. Socio-emotional skills within the development in curiosity and lifelong learning. The Attitudes cluster are most strongly emphasized Infrastructure industry will focus its self-efficacy skills by training programmes in the Medical and strategy on motivation and self-awareness. Most Healthcare Services; Infrastructure; Production industries will place less emphasis on dependability of Consumer Goods; Mining and Metals; and and attention to detail; although Mining and Metals Advanced Manufacturing industries, where they are and Media and Entertainment and Sports lead all approaching parity with technical skills and abilities. industries on emphasizing this skill. Skills, knowledge and abilities – so called “hard” skills – are most strongly prioritized in Insurance and Industries vary widely in their commitment to Pensions Management as well as digital industries upskilling and reskilling their employees in the such as Information and Technology Services and cross-functional Ethics skills included in the Telecommunications, where they are expected to Global Skills Taxonomy. Upskilling in Attitudes feature in almost three-quarters of training initiatives. relating to global citizenship is not emphasized, with the strongest commitments in the Advanced As noted earlier in the chapter, a key strategic Manufacturing and Employment Services industries. priority for businesses from 2023 to 2027 will be Companies operating in Agriculture, Forestry and leadership and social influence, which ranks far Fishing; Chemical and Advanced Materials; and higher in company skills strategies than as a core Energy Technology and Utilities demonstrate the skill for workers in 2023. Forty percent of surveyed greatest commitment to upskilling their workers companies report that their strategies will focus in environmental stewardship. Across industries, on leadership, corresponding to an 8% share of environmental stewardship features more strongly skills strategies on average. Upskilling workers in in skills strategies than in companies’ estimation leadership is reported to be a particular priority of its current importance as a core skill, in line with in the Automotive and Aerospace as well as the increasing intensity of green skills of workers Infrastructure industries, where it appears in more and the above-average hiring rate for green jobs, as than 60% of five-year strategies, and is also the reported in Chapter 3. top priority across all skills in both the Supply Chain Future of Jobs Report 2023 47