COVID-19 is driving industry transformation (see of workers ability to adapt to disrupted workplaces. Chapter 2), the adoption of frontier technologies The fourth self-efficacy skill in the Global Skills (driving transformation in 86% of companies) may Taxonomy, dependability and attention to detail, be expected to drive the evolution of workplace ranks seventh, behind technological literacy. skills across the full spectrum of skills, knowledge, abilities and attitudes, as workers adapt to The core skills top 10 is completed by two attitudes automation and AI. relating to working with others – empathy and active listening and leadership and social influence – and quality control. Constituting 5% of worker skill sets Core skills in 2023 despite ranking tenth, quality control is an example of a skill particularly important to a limited cohort of businesses. Management skills, engagement Figure 4.2 shows the core skills required by workers skills, technology skills, ethics and physical abilities today. As in 2020, Analytical Thinking is considered are generally considered to be less important than to be a core skill by more companies than any other cognition, self-efficacy, and working with others. skill, and constitutes on average 9% of the core skills reported by companies. Another cognitive While core skill sets are relatively uniform across skill, creative thinking, ranks second, ahead of three sectors, several distinguishing features can be self-efficacy skills – resilience, flexibility and agility; identified. The Media Entertainment and Sports motivation and self-awareness; and curiosity and industry values empathy and active listening and lifelong learning – in recognition of the importance dependability and attention to detail at half the FIGURE 4.2 Core skills in 2023 Share of organizations surveyed which consider skills to be core skills for their workforce. Estimated average composition of the skill sets of workers in organizations surveyed. Skills are ranked and ordered by the share of organizations surveyed which consider the skill as core to their workforce. Core skill for workers in 2023 Estimated average skill set 1. Analytical thinking 2. Creative thinking 3. Resilience, flexibility and agility 4. Motivation and self-awareness 5. Curiosity and lifelong learning 6. Technological literacy 7. Dependability and attention to detail 8. Empathy and active listening 9. Leadership and social influence 10. Quality control 11. Systems thinking 12. Talent management 13. Service orientation and customer service 14. Resource management and operations 15. AI and big data 16. Reading, writing and mathematics 17. Design and user experience 18. Multi-lingualism 19. Teaching and mentoring 20. Programming 21. Marketing and media 22. Networks and cybersecurity 23. Environmental stewardship 24. Manual dexterity, endurance and precision 25. Global citizenship 26. Sensory-processing abilities Cognitive skills Physical abilities 0 20 40 60 80 100 0 2 4 6 8 10 12 Engagement skills Self-efficacy Ethics Technology skills Share of companies (%) Estimated share of skill sets (%) Management skills Working with others Source Note World Economic Forum, Future of Jobs Survey 2023. The Future of Jobs Survey uses the World Economic Forum's Global Skills Taxonomy. Future of Jobs Report 2023 38