Industry Profile Global Employee (millions, ILO estimates) 1 / 2 Production of consumer goods 167.8 Trend outlook Global trends and their impact on job creation Technologies and their impact on job creation Trends most most likely to drive industry transformation and their expected impact job creation, ordered by net Technologies most most likely to drive industry transformation and their expected impact job creation, ordered effect (share of organizations surveyed) by net effect (share of organizations surveyed) Job creator Job displacer Net effect Global net effect Job creator Job displacer Net effect Global net effect Investments to facilitate the green transition of your business Environmental management technologies (e.g. pollution abatement, recycling) -100% +100% -100% +100% 55% 47% Broader application of Environmental, Social and Governance (ESG) standards Big-data analytics -100% +100% -100% +100% 47% 46% Consumers becoming more vocal on environmental issues Climate-change mitigation technology (Alternative Energy, Greenhouse gases … -100% +100% -100% +100% 32% 41% Broadening digital access E-commerce and digital trade -100% +100% -100% +100% 16% 30% Increased adoption of new and frontier technologies Encryption and cybersecurity -100% +100% -100% +100% 6% 30% Rising cost of living for consumers Education and workforce development technologies -100% +100% -100% +100% -31% 26% Supply shortages and/or rising cost of inputs for your business Digital platforms and apps -100% +100% -100% +100% -37% 23% Slower global economic growth Internet of things and connected devices -100% +100% -100% +100% -51% 0% Role outlook Human-machine frontier Churn in five years Human-machine frontier 21% Five-year structural labour-force churn (percent) Tasks performed by humans and machines today and in 2027 (share of total) Global 23% Human Machine Industry Frontier Global Frontier Key roles for business transformation ALL TASKS Roles most selected by organizations surveyed (as either growing, stable or declining), ordered by net role growth, and their net growth and structural churn (percent) Now NET GROWTH INDUSTRY GLOBAL ROLES -50% 0 50% CHURN CHURN 65% 35% 2027 Forecast 21% 24% Business Development Professionals 53% 47% Sales Representatives, Wholesale and 13% 14% … Manufacturing, Technical and Scientific Workforce strategy outlook 5% 17% Managing Directors and Chief Executives Talent outlook in 2027 Expected change in talent availability, development and retention in the next five years (share of organizations surveyed) 17% 14% General and Operations Managers Improving Worsening Global average Global average 13% 17% Assembly and Factory Workers Talent availability when hiring -100% +100% 48% 28% Food Processing and Related Trades 17% 16% Workers Talent development of existing workforce -100% +100% 4% 80% 12% 19% Accountants and Auditors Talent retention of existing workforce Accounting, Bookkeeping and Payroll 25% 29% -100% +100% Clerks 23% 46% 37% 42% Data Entry Clerks 27% 35% Administrative and Executive Secretaries