Industry Profile Global Employee (millions, ILO estimates) 2 / 2 Non-governmental and Membership Organisations 24.1 6kill outlook Workforce strategy outlook Core skills )usiness practices to improve talent availability 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Top practices with the greatest potential to improve talent availability (share of organizations surveyed) INDUSTRY G/2%$/ 6Nills NnoZledge and abilities $ttitudes Remove degree reTuirements and conduct skills-based 47%  2  2  . hiring INDUSTRY G/2%$/ 35%  2. Improve talent progression and promotion processes 29% 2 Cognitive skills 35%  2. 2ijer higher wages 8%  Engagement skills 29%  . Improve people-and-culture metrics and reporting 13% 2 Management skills 29%  . Provide eijective reskilling and upskilling 2%  Physical abilities 24%  . Support employee health and well-being 8%  Technology skills More diversity, eTuity and inclusion policies and 18%  7. programmes 2%  Ethics 2ijer more remote and hybrid work opportunities within 18% 2 7. countries 24% 2 Self-eĴcacy 12% 2 . Better articulate business purpose and impact 14 %  Working with others 12%  . Improve working hours and overtime 9eskilling skill focus Key components of +,0 programmes 6kills most prioritized for reskilling and upskilling in the next five years (share of organizations surveyed) 0ost common components of 'E, programmes (share of organizations surveyed) 6Nills NnoZledge and abilities $ttitudes Global average INDUSTRY G/2%$/ 59% Analytical thinking 47%  . Run comprehensive DEI training for staij 59% Creative thinking Set DEI goals, targets or Tuotas that exceed public 41% 2 2. 47% /eadership and social inIJuence reTuirements 41% 35% 2 AI and big data . Run comprehensive DEI training for managers 35% Curiosity and lifelong learning Enable inclusion and accessibility across physical and 29%  . virtual spaces 35% Technological literacy 29% :hare of companies ^ith +,0 7rograms Talent management % (share of organizations surveyed) 24% Global % Design and user experience 24% Empathy and active listening 24% Resource management and operations :kill stability 4% 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) Training type Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations surveyed)  2  2 2 2 ROLES INDUSTRY G/2%$/ 18%  Employer-sponsored apprenticeships 21% 2 Internal training departments 14%  /icensed training from professional associations 23% 27 2n-the-Mob training and coaching 12% 2 Private-sector online-learning platforms 12% 0 8niversities and other educational institutions