Skill Profile Reskilling Ranking Leadership and social influence 4th Attitudes Working with others Leadership and social influence Global Skills Taxonomy / / Five year trend Reskilling focus Skill importance Skill evolution Learning hours spent pursuing assessements and Companies for which Leadership and social Companies for which Leadership and social Share of companies for which Leadership and credentials in Leadership and social influence influence is a priority in their upskilling and reskilling influence is a core skill for workers (share of social influence is increasing or decreasing in from 2017 to 2022 (share of total learning hours). programmes for 2023-2027 (share of companies companies surveyed) importance at work. White diamond and label Source: Coursera surveyed) represent net share. 2% 40% 39% +53% 0% 2017 2022 Jobs in focus Time to skill Roles where organizations surveyed report Leadership and social influence to be increasing in importance Learning hours required to achieve a credential in Leadership and social influence at beginner, intermediate fastest, alongside estimates of the net job growth (percent) from 2023 to 2027. or advanced proficiency as a function of the learner’s level of formal education. Hours 0 34 NET ROLES GROWTH FORMAL EDUCATION BACKGROUND BEGINNER INTERMEDIATE ADVANCED 0% 1. General and Operations Managers 2.5 8.9 15.9 All 21% 2. Business Development Professionals 2.9 7.8 9.0 No Bachelor's Degree -2% 3. Managing Directors and Chief Executives 2.6 9.1 18.4 Bachelor's Degree -27% 4. Accounting, Bookkeeping and Payroll Clerks 2.4 9.1 14.7 Graduate Degree -5% 5. Business Services and Administration Managers 0% 6. Sales Representatives, Wholesale and Manufacturing, Technical … -6% 7. Assembly and Factory Workers Strategically adjacent skills Simultaneous skill development Probability that a company which will prioritise skills training in Leadership and social influence from 2023 to Probability that courses in Leadership and social influence also teach other skills. Source: Coursera. 2027 will also prioritise other skills. Skill taxonomy Skills, knowledge and abilities Attitudes Skill taxonomy Skills, knowledge and abilities Attitudes 97% Empathy and active listening 51% Analytical thinking 81% Resource management and operations 45% Creative thinking 68% Creative thinking 38% Resilience, flexibility and agility 47% Marketing and media 38% Talent management 43% Design and user experience 37% AI and big data 36% Analytical thinking 36% Curiosity and lifelong learning 29% Systems thinking 32% Technological literacy 27% Global citizenship 32% Motivation and self-awareness 24% Curiosity and lifelong learning 30% Empathy and active listening 22% Talent management 26% Design and user experience Industry trends Industry-by-industry variations in reskilling focus, current and future importance, forecast evolution in importance, and strategic focus companies will place on Leadership and social influence from 2023 to 2027 for the industries which assign the highest and lowest reskilling focus to this skill (share of companies surveyed) Above global mean Below global mean RESKILLING FOCUS SKILL IMPORTANCE SKILL EVOLUTION INDUSTRY 0% 100% 0% 100% 0% 100% Automotive and Aerospace Infrastructure Care, Personal Services and Wellbeing Information and technology services Business support and premises maintenance services Insurance and pensions management

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