Industry Profile Global Employee (millions, ILO estimates) 2 / 2 Infrastructure 183.9 6kill outlook Workforce strategy outlook Core skills )usiness practices to improve talent availability 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Top practices with the greatest potential to improve talent availability (share of organizations surveyed) INDUSTRY G/2%$/ 6Nills NnoZledge and abilities $ttitudes 40%  2   2  . Oijer higher wages INDUSTRY G/2%$/ 38%  2. Improve talent progression and promotion processes 26% 2 Cognitive skills 33%  . Provide eijective reskilling and upskilling 6%  Engagement skills 29%  . Support employee health and well-being 15% 2 Management skills 24%  . Improve internal-communication strategy 2%  Physical abilities More diversity, eTuity and inclusion policies and 22%  . programmes 13%  Technology skills 20%  7. Improve people-and-culture metrics and reporting 3%  Ethics 20%  7. Improve working hours and overtime 21% 2 Self-eĴcacy 15% 2 . Better articulate business purpose and impact 15 %  Working with others 13%  0 Improve safety in the workplace 9eskilling skill focus Key components of +,0 programmes 6kills most prioritized for reskilling and upskilling in the next five years (share of organizations surveyed) 0ost common components of 'E, programmes (share of organizations surveyed) 6Nills NnoZledge and abilities $ttitudes Global average INDUSTRY G/2%$/ 62% Leadership and social inIJuence 40% 2 . 5un comprehensive DEI training for managers 47% Creative thinking 36%  2. 5un comprehensive DEI training for staij 42% Analytical thinking Enable inclusion and accessibility across physical and 42% 34%  Motivation and self-awareness . virtual spaces 36% 5esilience, IJexibility and agility Oijer greater IJexibility on education reTuirements to 26% 2 . recruit from various backgrounds 30% AI and big data 30% :hare of companies ^ith +,0 7rograms 4uality control % (share of organizations surveyed) 30% Global % 5esource management and operations 30% Talent management 25% Curiosity and lifelong learning :kill stability 6% 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) Training type Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations surveyed) 2 2  2  2 ROLES INDUSTRY G/2%$/ 12%  Employer-sponsored apprenticeships 24% 2 Internal training departments 16%  Licensed training from professional associations 26% 27 On-the-Mob training and coaching 11% 2 Private-sector online-learning platforms 12% 0 8niversities and other educational institutions