2021 SUSTAINABILITY HIGHLIGHT REPORT: Forward As One ENVIRONMENT 12 We announced our goal to achieve net zero GHGe across our full range of businesses and operations by 2050, in alignment with the Paris Climate Accord. OUR NET ZERO APPROACH AS WE BEGIN TO FORGE THIS PATH, THERE ARE THREE KEY PRINCIPLES GUIDING OUR WORK THAT POSITION US TO ACHIEVE OUR NET ZERO GOAL: • Building on Success. In 2017, we publicly announced a goal to reduce our total greenhouse gas emissions, ultimately achieving a reduction of 46 2% by 2037 (using 2015 as a base year) As reported, we have successfully met several interim targets on that path, and we are on track to reach this goal a decade earlier than planned Given this significant operational momentum, we will reassess and recalibrate our existing GHGe targets to align with our recently announced net zero ambition and announce that new framework in the coming quarters • Becoming an Agent for Measurable Progress. While our net zero goal is comprehensive of all businesses and operations, standards for measuring emissions associated with underwriting, insurance and investment activities are being developed or have only recently emerged We are bringing together senior leaders from across our business and functions to evaluate the existing and emergent standards for measuring these emissions, as well as engaging with experts in the field to identify and adopt an appropriate methodology We remain committed to taking a pragmatic approach that reflects a balanced transition to a green economy, with thoughtful consideration of stakeholder impact as we prioritize initiatives, policies and business decisions • Continued Transparent Disclosure. To drive an orderly, just and inclusive energy transition, we remain committed to regular, transparent disclosure of our net zero actions and progress We commit to clear reporting on our net zero progress in our own annual sustainability reports and in alignment with global reporting frameworks, including the Task Force on Climate-Related Financial Disclosures (TCFD), Sustainability Accounting Standards Board (SASB), UN Sustainable Development Goals and the GRI, as well as reporting to CDP and maintaining our membership in ClimateWise

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